Product Care & Repair
We hope you adore your new piece of O Jewelry! In order to enjoy it for years to come, proper care and cleaning is recommended. Our tips are:
- Try your best to protect your Jewelry from impact with hard or abrasive surfaces.
- Remember that contact with cosmetics, perfumes, household chemicals and extreme temperatures can damage fine Jewelry.
- Store your fine Jewelry in a clean and dry fabric lined pouch or box when not wearing it.
- Jewelry with gemstones or pearls should be stored in individual compartments to avoid scratches.
- Our gold Jewelry can easily be cleaned at home using a mixture of mild dish soap and water. Very gently clean your Jewelry with a soft toothbrush.
- Do not use an ultrasonic machine with pearls or coloured gemstones (diamonds are OK).
Please do not hesitate to contact us for a professional cleaning via email@example.com
We are happy to repair items if they are defective or damaged. Please send us an email at firstname.lastname@example.org or contact our customer service for more information if an issue arises.
To check the status of your repair, please contact Customer Service at +971508004202.
Representatives are available 9:00AM – 5:00PM GST Sunday-Thursday.