Product Care
We hope you adore your new piece of O Jewelry! In order to enjoy it for years to come, proper care and cleaning is recommended. Our tips are:

  • Try your best to protect your Jewelry from impact with hard or abrasive surfaces.
  • Remember that contact with cosmetics, perfumes, household chemicals and extreme temperatures can damage fine Jewelry.
  • Store your fine Jewelry in a clean and dry fabric lined pouch or box when not wearing it.
  • Jewelry with gemstones or pearls should be stored in individual compartments to avoid scratches.
  • Our gold Jewelry can easily be cleaned at home using a mixture of mild dish soap and water. Very gently clean your Jewelry with a soft toothbrush.
  • Do not use an ultrasonic machine with pearls or coloured gemstones (diamonds are OK).

Please do not hesitate to contact us for a professional cleaning via

We are happy to repair items if they are defective or damaged. Please send us an email at or contact our customer service for more information if an issue arises.

To check the status of your repair, please contact Customer Service at +971508004202.
Representatives are available 9:00AM – 5:00PM GST Sunday-Thursday.